*on all orders over £15
UK - 2-5 working days
Worldwide - 5-15 working days approx.
UK 1-3 working days - from £3.00
Europe/Ireland: 5-15 working days - from £6.00
USA/Rest of the World: 5-15 working days - from £5.00
CUSTOMS AND IMPORT CHARGES
Customs and import duties may be charged once the parcel reaches its destination country. Please note that the customer is responsible if these charges are applied. In most cases they are not charged, however if you want to be sure then we recommend checking here.
For your information, orders are dispatched from the United Kingdom.
Please note that Free Delivery option is sent through a standard shipping service and does not come with tracking. We are unable to provide you with any information as to the location of your order once in transit nor can we be liable for replacing or refunding any orders that have not arrived. For more security and assurance please use our Tracked Delivery service. Whilst our postal carrier estimates approximately 5-15 working days for orders to arrive internationally, please be advised that in some instances it can take longer due to customs processes or delays. We advise to wait up to 4 weeks in some rare instances.
If you have any issues or questions you can reach out to us via the following:
Faye and Kate are available to answer your messages between Monday-Friday 9am-7pm.