return an item
If your item is eligible you can begin the returns process here.
Once you have checked that your items are suitable for return and meet our returns policy you have 14 days to get the items back to us. Please include the order invoice or write down your order number and name so we can easily identify your order and smoothly process your return. The buyer is responsible for the postage cost and method of return. It is advised to use a service which is insured or tracked as we cannot be responsible for any returns that have gone missing in the post - PLEASE RETAIN PROOF OF RETURN POSTAGE. Once we have received your return items we will process a refund or store credit (depending on your preference) within 7 working days.
Please note all SALE items purchased are final and unable to be returned or exchanged if you change your mind.
SALE items to be sold in conjunction with any other discount or coupon code.
We reserve the right to cancel the sale if purchased with multiple discounts applied.