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FAQs

I'M NOT SURE WHAT SIZE I NEED?

If you're unsure please check our size guide here. Find the size you usually wear in your country and see what size column it is in (e.g. S, M, L, XL, 2XL) then that will be the best size for you. To be extra sure we recommend measuring around the largest part of your chest from underarm to underarm and find the recommended size on the chart. Add an extra inch to the chest measurements if you like a loose fit.

 

CAN I RETURN/EXCHANGE MY ORDER?

So you ordered something from us and it didn't work out, we totally get it. It happens. We have an easy returns process - just start the returns process within 30 days of having received your order.  All we ask is that you return your item/s in its original packaging, and in a suitable resale condition. This means not worn, or washed (we can tell with our secret powers!), not marked with make-up or deodorant marks, perfumes or scented freshener sprays. If your item is clean and unworn and in its original packaging please begin the returns process here.

We don't accept returns on intimate items like underwear, swimear, socks, hats or cosmetic glitter cos that's just gross!

SALE ITEMS

Please note all sale items purchased are final and unable to be returned or exchanged if you change your mind.

Sale items are not to be sold in conjunction with any other discount or coupon code - We reserve the right to cancel the sale if purchased with multiple discounts applied. 

 

DO YOU SHIP TO MY COUNTRY?

Hell yeah, we ship worldwide babe!

 

CAN I SEE THE PRICES IN MY OWN CURRENCY? 

We wanna make things real easy-sleasy for ya so to see your own currency look under product image (or wherever you see a price listed) and click the drop down arrow to the right of the price and select your currency. The currency will change across all products for you, ta-da!

 

WHAT PAYMENTS DO YOU ACCEPT? IS IT SAFE?

We accept American Express, Mastercard, Maestro, Visa, Apple Pay and PayPal. We will shortly be accepting Diners Club, Discover and JCB.

To make a payment through PayPal you will need to have an account with a registered debit or credit card. Once this is in place simply select the PayPal payment option at checkout.

It is 100% safe. We are PCI compliant, meaning we use the most secure and up to date payment system and your payment data is completely protected.

 

WHY DOES THE PRICE SWITCH TO BRITISH POUND STERLING (£) AT CHECKOUT? 

Your order in My Bag will show the prices in your currency but at checkout the price will revert back to British Pound Sterling (£) as this is the currency we process orders in - but don't worry as your order will process using the most current exchange rate.

 

HOW LONG WILL MY ORDER TAKE TO ARRIVE? 

UK 2-5 working days.

Europe, US, Australia Canada and the rest of the world please allow up to around 15 working days.

More can be found on shipping here.

   

HOW CAN I FEATURE ON YOUR INSTAGRAM?

We love sharing your fav selfies in your latest Redressed haul! Just #redressed on Instagram :) 

 

I'M A RAD BABE AND WANNA PROMOTE ON INSTAGRAM FOR YOU!

Awesome! If you think you're the right fit for our brand and your followers would totally dig our stuff then we would love to hear from you. Just fill in our application here. We do get a lot of requests so may not be able to respond to everyone but will try our hardest.

 

I'M A BLOGGER AND WANNA JOIN YOUR AFFILIATE SCHEME!

Do it! Do it here.

 

CAN I BECOME A STOCKIST/DO YOU OFFER WHOLESALE?

Yes - please send an email: shop@redressed.co to discuss your requirements.

 

I STILL HAVE QUESTIONS!

Contact us via any of the below links:

email: shop@redressed.co

facebook.com/redressedco

instagram.com/redressed 

We will answer within 24 hours Monday-Friday between 8am-6pm but aim to get back to you much sooner than this.